Our Products

Customer has become the focal point for all businesses world over. With more and more economies opening up and globe becoming a single unified market; small, medium and large companies need to have a world class customer support and services. At the same time more and more companies including Telecom providers, Mobile Operators, Insurance and Banking Sectors, web portals, search engine companies etc are looking for value addition through Interactive Voice Response(IVR), Automatic Speech recognition(ASR), IP-PBX, Voice logger ,dialer, CRM, TTS and voice commerce.

C-Zentrix has a wide segment of products fulfilling the needs of many contact centers and Enterprises. They can be customized as per the need of respective organizations. Our products can handle 5 agents to 2500 agents over contact centers.

Our Products Include

1. Call Center Software

a. C-Zentrix Express

b. C-Zentrix Distributed

c. C-Zentrix Clustered

2. Voice Logger

3. IVR

4. Predictive Dialer

5. Customer Relationship Management

a. Lead Management System

b. Trouble Ticket CRM

c. Hospital Management CRM

6. IP-PBX

7. Voice Commerce
 

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Call Center software - Contact Center Software | Contact Center Solution - Call Center Solution | Contact Center Technology - IP Call Center India | Predictive Dialer | Voice Logger | IVR | ACD | CRM